Delivery Policy Last update 3 months ago
Service Delivery Policy
At Workiola.com, we focus on providing high-quality services to our clients. This policy outlines the terms for delivering services booked or purchased through our platform.
1. Service Delivery
All services provided by Workiola.com are delivered digitally and remotely. Delivery methods may include:
- Online Communication: Services will be conducted through website.
- Project Deliverables: If applicable, service results will be delivered through via your account on our website.
2. Service Timeframes
The delivery time for services varies based on the type and scope of the service purchased:
- Instant Services: Some services may be provided immediately upon confirmation of payment and booking.
- Custom Services: For more complex or customized services, an estimated delivery timeframe will be provided after consultation or upon purchase. The timeline will be communicated through email or your account.
We strive to meet all agreed-upon deadlines; however, delays may occur due to unforeseen circumstances. If a delay is expected, we will notify you as soon as possible.
3. Service Confirmation
Upon successful booking and payment, you will receive:
- A confirmation email detailing the service you purchased.
- Instructions on how and when the service will be delivered.
4. Communication During Service Delivery
For services that require ongoing communication, we will maintain regular contact with you throughout the process to:
- Discuss project updates.
- Clarify service requirements.
- Ensure you are satisfied with the progress.
You may contact our support team at [email protected] during the service period for any questions or clarifications.
5. Failed Delivery or No Shows
If we are unable to deliver the service due to reasons outside our control (e.g., failure to respond or attend scheduled meetings), we will:
- Attempt to reschedule the service.
- Issue a partial refund if applicable and within the terms outlined in our Cancellation and Refund Policy.
6. Service Completion
Once the service is completed, you will receive a notification via email confirming the completion of the service, along with any relevant deliverables. We will also provide post-service follow-up to ensure you are satisfied with the results.
7. Support
We offer ongoing support for services delivered through our platform. If you experience any issues or have concerns about the service provided, please contact us at [email protected]. We will work to resolve any issues to your satisfaction.
8. Changes to This Policy
We reserve the right to modify or update this Service Delivery Policy at any time. Any changes will be posted on this page, and your continued use of our services constitutes acceptance of the revised terms.
10. Contact Information
If you have any questions regarding our Service Delivery Policy, please contact us at:
Email: [email protected]