Cancellation and Refund Policy Last update 3 months ago

Cancellation and Refund Policy

At Workiola.com, we strive to offer the best services and products. However, if you are not satisfied with your purchase or need to cancel a service, this policy outlines the terms for cancellations and refunds.

1. Cancellation Policy

For Services:
  • Service Cancellations: You may cancel a booked service up to 24 hours before the scheduled start of the service. Cancellations made after this period will not be eligible for a refund.
  • How to Cancel: To cancel a service from your order dashboard.

2. Refund Policy

Eligibility for Refunds:

Refunds are only available for certain services or products as outlined below:

  • Services: If you cancel a service within the eligible cancellation window, you are entitled to a full refund. Refund requests made outside of the cancellation window will not be honored.
  • Failed Transactions: If a payment fails or is duplicated due to technical errors, you may request a refund within 7days of the transaction.
Refund Process:
  • Refunds for eligible cancellations will be processed within 7 days after we confirm the cancellation.
  • All refunds will be credited back to the original payment method used during the transaction.

3. Non-Refundable Situations

We do not offer refunds in the following cases:

  • Late Cancellation: Requests made after the specified cancellation period will not be refunded.
  • Service Completion: If a service has been completed as per the agreed-upon terms, no refund will be given.
  • Digital Products: Once downloaded or accessed, digital goods are non-refundable unless there is a proven technical defect.

4. Changes and Modifications

Workiola.com reserves the right to modify or update this policy at any time without prior notice. Any changes will be posted on this page, and your continued use of our services constitutes your acceptance of the revised terms.

5. Contact Information

If you have any questions regarding our Cancellation and Refund Policy, please contact us at:

Email: [email protected]